ABOUT
About Master Locksmiths
The Master Locksmiths Association of Australasia is the peak body for the locksmithing industry in Australia and New Zealand.
CONTACT
Contact Us
Need to report a scammer or have a general enquiry?
The Master Locksmiths Support Office can assist with any queries related to membership, locksmithing careers, MLAK, or reporting scammers.
Simply fill out the form below and our team will respond as soon as possible.
Please note: the Master Locksmiths Association of Australasia (MLAA) does not provide locksmith services or sell locksmith products directly to the general public.
Locksmith Guide
Locksmith Guide
How to spot criminal scammers in New Zealand
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Website listing only as 24/7 or emergency locksmiths (no legitimate locksmiths specialise in this).
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Websites that don’t look local – no address or fake address, clearly photos that are all stock images, no ‘About’ section or mention of who runs the company.
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Fake GST registration – try running their details through the government site.
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You will be quoted a small amount of money – usually between $35 and $120. Often the person will arrive quickly.
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The fake locksmith will not be wearing a uniform and will be driving an unmarked vehicle (all Master Locksmiths drive marked vans and wear uniforms).
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The fake locksmith will often damage the lock and do a shoddy job. The final invoice will include a multitude of fake charges and be many times higher than originally quoted.
To avoid being scammed
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The only way to be sure you are engaging a qualified Master Locksmith is to look for the Master Locksmiths banner or logo, and to see proof.
Professional
Guarantee
Only trust Master Locksmiths displaying our Professional Guarantee Badge on their websites, vehicles or uniforms
Registered & Insured Locksmiths
All Master Locksmiths are registered businesses and have relevant professional insurances
Qualified
Locksmiths
All Master Locksmiths have approved qualifications